Question 1

What is EETS?

Accepted Answer

The billing and coordination of tolls often poses a major challenge. Each country has its own systems, fees, and billing options. The introduction of EETS is intended to address these challenges. EETS stands for European Electronic Toll Service, which aims to make it easier for road users to pay tolls while traveling through Europe by having only one device and one contract partner. As a DKV customer, you no longer need to worry about tolls—we take care of that for you!

Question 2

On which roads do tolls apply to trucks?

Accepted Answer

Toll roads vary from country to country. Here you will find all the information you need about tolls in each country. More information about tolls

Question 3

Which vehicles are exempt from the truck toll, when is a vehicle not subject to tolls?

Accepted Answer

Whether trucks or cars are subject to tolls varies from country to country. You can find detailed information for each country here

Question 4

Where do you have to pay tolls?

Accepted Answer

Depending on the country, payment is made when passing through a toll station, by vignette, or by toll box via a service provider. DKV offers you the right solution for every country, including convenient billing. Contact us and we will advise you on the right solution.

Question 5

How can I order the DKV BOX?

Accepted Answer

It's easy: simply fill out the registration form with no obligation and we will get in touch with you.

Question 6

How much does the DKV BOX EUROPE cost?

Accepted Answer

Contact us. We will provide you with a customized quote.

Question 7

How do I install the box correctly?

Accepted Answer

Place the box so that your view is not restricted while driving. Avoid installing it near moving parts of the vehicle (e.g., airbag covers). The OBU must be visible from the outside and must not be covered by other parts (e.g., windshield wipers that are turned off). For metallized windshields, use non-metallized areas. With plug-and-play, simply connect the cable to the power supply and you're ready to go. Alternatively, the box can also be permanently connected to the vehicle's power supply by a workshop.

Question 8

Does the toll data transfer and personalization of the OBU happen automatically?

Accepted Answer

The toll data is transferred via hybrid radio technologies (GNSS / DSRC / Bluetooth) for toll collection from vehicles with a gross vehicle weight of &#x3e; 3.5 t. When ordering for the first time, the vehicle data and booked toll services are automatically stored on the OBU. Additional toll services can be booked promptly via OTA (Over-the-Air). The axle declaration can be set manually on the OBU display.